I sat down with this employee and asked; How are you? How are you finding the job? What can we do for you to give you the tools to get better? But how are you, really? I’ve noticed perhaps you’re quite anxious. They explained they were feeling particularly anxious, had feelings of worthlessness and not being good enough. We talked through these thoughts, and I reassured them they were irrational. However, the most significant outcome from this conversation was that I identified this person needed help, help that I could not provide.

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